Contact Marcus Theatres

Have a question? We’re here to help.

• Quick Answers: Visit our FAQ page — you might find what you need right away.
• Live Chat Available: If an agent is online, look for the chat icon in the bottom-right corner of your screen to start a conversation.

Common Requests

• Admission Pricing: Select your theatre to view local pricing and showtimes.
• Theatre-Specific Support (Including Lost & Found): Please contact your theatre's box office. Click here for a listing. Theatre hours (open 30 minutes before the first show and close 15 minutes after the last show). 
• Refund & Exchange Policy: Click here to review our refund and exchange policy.
• General Customer Service and Rewards Support:
  • Use the form below and select a topic that best matches your inquiry.
  • Or call us (844) 363-2840. Monday–Friday, 9AM–5PM CT (excluding holidays)
  • Please allow 24-48 hours for a response.